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Managing Email Notifications

For system maintenance and emergency outage notifications, it’s critical to route the correct message to the right person without delay. Here is how to add and update unique recipients of such notifications.

Once configured, the email messages are sent directly to the group email alias, or to a specific member of your team who requires the update.

Accessing Email Notifications Settings

  1. Log in to the Distil Networks Portal.
  2. Select Account Management from the top banner.

Adding an Email Contact

  1. Enter the recipient’s email address.
  2. Select the notification type from the dropdown. Types include:
    1. All – Emergency and maintenance notifications.
    2. Emergency – Unplanned notifications, including traffic-impacting events on an inline Distil Networks appliance, DDoS attacks, or any other events resulting in global network bypass.
    3. Maintenance – Planned notifications, including monthly platform maintenance that potentially requires system downtime.
  3. Click [+] to add the email contact.

Distil Networks automatically sends a confirmation email to the contact to verify their information.
NOTE: The contact person will not receive Distil Networks notifications until that person confirms their email by way of the provided confirmation link.

The yellow exclamation mark icon denotes an unconfirmed email address. Click resend confirmation to send another confirmation message to the contact.

Removing an Email Contact

  1. Click [-] to remove an email contact from your list.

The email contact is no longer associated with your account.

Updating an Email Contact

  1. Click [-] to remove the email contact from your list.
  2. Re-enter the recipient’s email address.
  3. Select the notification type from the dropdown.
  4. Click [+] to add the email contact.
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