Dallas, Texas and Singapore Data Center Interruption - August 2nd, 2017

UPDATE - 08/02/2017 4:12PM EST

During the periods of 16:15 to 16:30 UTC and 16:55 to 17:09 UTC, Distil’s Dallas and Singapore POPs began to experience rate-limiting from our upstream recursive DNS provider. NOC engineers began investigating during the initial rate-limit event and were able to adjust Distil’s DNS configuration and resolve the incident at 17:09 UTC.  During this time period customers may have experienced periodic 5xxs errors with traffic routing through Distil’s Dallas and Singapore POPs.

UPDATE - 08/02/2017 1:50PM EST

The issue with our Dallas, Texas node appears to be resolved. We will provide more information as soon as possible.

UPDATE - 08/02/2017 1:15PM EST

Distil is currently working on resolving an issue with our node in Dallas, Texas. We will post an update when we have more information.

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